Frequently Asked Questions (FAQ)

How long does shipping take?

Delivery usually takes 2-3 business days, depending on the product and delivery location.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email.

Are the products suitable for home use?

Yes. Our beauty and cosmetic devices have been specially developed for easy and safe use at home.

What payment methods are accepted?

We accept secure payment methods such as PayPal, Klarna, credit card, Apple Pay, Google Pay, and others.

Are the products high quality?

Yes. Lalano’s Cosmetics® stands for high-quality premium products, modern beauty technology, and carefully selected quality.

How can I contact customer service?

You can reach us at any time via email at:
📧 Info@lalanoscosmetics.de

Is there a return policy?

Yes. You naturally have a statutory right of withdrawal in accordance with our return policy.

How quickly will I receive a response from support?

Our customer service usually responds within 24–48 hours.